Your Keys To The City


Led by Simon Thomas, President of Les Clefs d'Or, The Lanesborough's Concierge team is made up exclusively of Les Clefs d'Or holders who work effortlessly to ensure your stay is memorable. From arranging the best seats at your favourite West-End show to reserving you a table at London's most exclusive restaurants or sharing London's best kept secrets, no request is too small or big.

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Begin your trip to London with a private chauffeur to whisk you to The Lanesborough in style. We offer an impeccable chauffeur-driven car service with a luxurious fleet of electric and hybrid vehicles, including our BMW i7 electric house cars.

Arrive and depart in style and comfort, without the stresses of handling luggage whilst travelling, with The Lanesborough Luggage Service – a bespoke global home-to-hotel luggage delivery solution.

Discover what's on in the capital, from leading exhibitions and thrilling shows to the not-to-be-missed events that form the British summer season.