The Oetker Collection is the most inspiring selection of masterpiece hotels in the world. Each property is one-of-a-kind, reflecting the unique European heritage. In the next decade, we foresee up to 15 individual places with soul, carefully nurtured by fine hoteliers who create a strong sense of belonging for our guests.
We are fine hoteliers sharing the same values and goals. We consider ourselves as part of a distinctive network, contributing to the well-being of our partners to achieve our vision. Our guests, local as well as international, are at the heart of all our actions. We constantly aim to exceed their expectations by delivering the highest level of products and services with great attention to details, restaurants and spas. High-Touch is more important to us than High-Tech. We only choose places that give flight to thoughts and set the spirit free - where warmth and harmony go without saying. Our experience enables us to create exceptional concepts and distinctive interior design for rooms.
As part of a strong community we involve ourselves with a great deal of commitment and assume responsibility for one another. Mutual respect is the basis for our teamwork.
Our smiles come from the heart. Character and commitment shape our action.
Every day we earn anew the respect of our guests and are reliable partners and colleagues.
We are enthusiastic about our work and feel a close affinity to the company. The guests’ delight is our delight.
The friendly, discreet and personal approach to the wishes of our guests defines our service; we please and ease our guests before they even notice it.
The high expectations of our guests are the benchmark of our service. We do not seek applause but rather continual improvement.
We design our services for the well-being of our guests with fantasy and imagination. We continually assess our activities, we are open to new ideas and, in this way, we actively shape our future.