Contact us

For any question, request or reservation, please do not hesitate to reach our team.

General information

Room reservation

Monday to Friday 8 am to 7 pm
Saturday, Sunday, public holiday 9 am to 5 pm
+49 7221 900 803
[email protected]

In the event you wish to speak in a specific language, please contact the following number: 

+1 855 212 1975

opening hours:


From Monday to Sunday

24 h/ 24

French, Italian, Portuguese & Spanish

From Monday to Friday

8am to 7pm (CET)

Japanese & Mandarin

From Monday to Friday

8am to 5pm (SGT)