Contact us

For any question, request or reservation, please do not hesitate to reach our team:

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General information

daily 24 hours
+49 7221 9000
[email protected]

Schillerstraße 4/6, 76530 Baden-Baden, Germany

Room reservation

Monday to Friday 8 am to 7 pm
Saturday, Sunday, public holiday 9 am to 5 pm

+49 7221 900 803
[email protected]

Our dedicated Agent for the Latin America market

Monday to Friday
9:00am to 6:00pm (ART)

Reservation supervisor
Laura Rigamonti
+54 9 11 3087-5914
[email protected]

In the event you wish to speak in a specific language, please contact the following number: 

+1 855 212 1975

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Opening hours:

French, Italian, Portuguese & Spanish

From Monday to Friday

8am to 7pm (CET)

Japanese & Mandarin

From Monday to Friday

8am to 5pm (SGT)


From Monday to Sunday

24 h/ 24