We're back!

We have prepaired our reopening with enchanting new spaces to unveil in a spectacular comeback with even more external areas, stared gastronomy and the highest standards of Hospitality.

Aiming to offer the best experience to our Guests, we have hired the best hospital in Latin America, the Albert Einstein Hospital, to define the implementation of operational, and sanitizing protocols for our reopening.

The greatest news is the brand new outdoor restaurant, Pateo do Palácio, located on the terrace, overlooking the green of the Burle Marx Park. The menu is signed by the chefs Jean-Georges Vongerichten and Felipe Rodrigues and will present classics from the NYC restaurant.

Flora Spa will also offer options for outdoor procedures in gazebos that redefine the concept of Urban Spa.

Collective trainings will take place in the external areas, respecting social distance. Personal Trainers will also be available for exclusive classes by appointment.

We look forward to welcoming you back at Palácio Tangará.

Safety Measures

Guest and Hotelier Safety

Health

All Guests receive a non-invasive temperature check upon arrival. Hoteliers to have their temperature taken before their arrival on site.

Access

Virtual keys available.

Hygiene

Sanitation kit containing individual- sized hydroalcoholic gel and disinfectant wipes in rooms.

Masks

Masks available in room. Mandatory masking in public areas (corridors, sanitary facilities, etc.)

Hydroalcoholic gel

Hydroalcoholic gel distributors throughout Hotel.

Social distancing

Employee movement rules in place and traffic flow guidance throughout Hotel to respect social distancing.

Cleaning and Sanitation

Hygiene

Employee use of preventive equipment (hydroalcoholic gel, masks, and gloves when necessary).

Education

Obligatory training for all employees in updated sanitation protocols.

Cleaning

Strict sanitation protocols for cleaning and disinfection, adhering to the guidelines of the National Health Agency and the Albert Einstein Hospital

Restaurants

Gastronomy

Breakfast and lunch buffets replaced by à la carte menus.

In Room Dining

Updated room service offering

Children

Hygiene

Sanitation protocols adapted to children.

Games

Kids Club toys availiable at the Front Desk.