Your safe stay with us

Jumby Bay Island is closely monitoring the Covid-19 pandemic and our foremost priority is the health and comfort of our guests and team members.

In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the Antigua and Barbuda Government, to ensure your stay with us is safe and secure:

Safety measures

Private Island Sanctuary

Space

300-acre island with its natural abundance of space provides for easy physical distancing.

Experiences

Countless opportunities for memorable experiences (private dinners, beach picnics, nature walks, biking etc.)

Security

Private, restricted access with 24/7 discreetly observed security protocols in place.

Guest Wellness

COVID-19 RT-PCR

All arriving passengers by air are required to have received at least the first dose of a vaccine approved by the appropriate authorities in Antigua and Barbuda. They also must have a negative COVID-19 RT-PCR (real-time polymerase chain reaction) taken within Four (4) days of their flight. (this includes children over the age of two (2) and transiting passengers). Guests arriving to Jumby Bay Island from an on-island location or via private yacht must present either a negative Rapid Test or a negative RT-PCR based on the length of stay on the mainland.

Port Health

Passengers arriving by sea (private yachts/Ferry Services) are subject to quarantine according to guidelines issued by Port Health. Guests arriving to Jumby Bay Island via private yacht will also be required to provide a negative COVID-19 RT-PCR test taken withing four (4) days of their arrival.

Face mask

All arriving passengers must wear a face mask on disembarkation and in all public areas. Additionally, the wearing of face mask in public spaces is mandatory throughout Antigua and Barbuda and social/physical distancing protocols must be adhered to.

Health

Temperature check at the airport on arrival by the Antigua airport and health authorities.

"Meet & Greet" service

Fast track through the airport by dedicated representative wearing PPE.

Check-in

Pre-arrival online registration with the Ministry of Health, Wellness and the Environment mandatory for persons travelling to Antigua and Barbuda.

Departure Testing

COVID-19 testing for departing guests has also been made simple for our guests.

For departing guests needing a COVID-19 RT-PCR test, this is done via the Mount Saint John's Medical Center. Guests are asked to register and pay online here to confirm an appointment at least five (5) business days prior to their departure from Antigua. Once the appointment is confirmed, testing will be conducted on Jumby Bay Island. 

For guests needing a COVID-19 Antigen (rapid) test, this can be arranged on property via the Concierge.

Employee Wellness

Health

Temperature checks before the start of each shift.

Cleaning

Sanitation of uniforms and footwear before the start of each shift and mandatory use of masks and PPE.

Education

Comprehensive training on new health and safety protocols, on proper wearing of personal protective equipment (PPE – masks, face shields, gloves) and reinforced training on the importance of handwashing, cleaning, and physical distancing guidelines.

Digital Innovations

F&B

Use of Jumby Bay App to display menus (F&B, Activities, Spa etc.) for guests to view on personal mobile devices.

Registration

Keyless access to accommodations with revised registration and check out protocols.

Etiquette & Emergency Response Protocols

Protection

Handshaking replaced by a nod and a smile.

Social distancing

Physical distancing with mitigation protocols as found necessary (i.e. signage indicators, limiting occupancy in restaurants, boutique, spa, pool decks, gym etc.)

Health measures

Medical personnel available on site 24/7 (Nurse and/or First Responders). Fast track access to private medical clinics on the Island.

Enhanced Hygiene and Sanitation

Certification

Property inspected and certified by Antigua and Barbuda Ministry of Health and Ministry of Tourism as safe to operate, with all required protocols in place.

Hygiene

Increased cleaning, sanitation, and personal hygiene protocols, starting with luggage handling, private car and ferry transfer to the island, continuing throughout the entire resort and the island experience. Hand sanitizers available throughout all areas.

Cleaning

Use of cleaning products containing disinfectant and high temperature steamers and ozone machines to sanitize. High priority on air quality and our A/C systems to enhance their effectiveness, cleanliness, and sanitation.

Service and Offer Enhancement

Hygiene

In room sanitizing kits for guest use.

Gastronomy

F&B a la carte offering for all meal periods.

Games

Private and personalized kids activities.

Lessons

Private tennis lessons and water sports activities.

With these safety measures in place, and upholding our values of excellence and refined hospitality, we look forward to welcoming you back to Jumby Bay Island.

Aleksandra Vukojevic
Managing Director