Your safe stay with us
Jumby Bay Island is closely monitoring the Covid-19 pandemic and our foremost priority is the health and comfort of our guests and team members.
In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the Antigua and Barbuda Government, to ensure your stay with us is safe and secure:
Private Island Sanctuary
300-acre island with its natural abundance of space provides for easy physical distancing.
Countless opportunities for memorable experiences (private dinners, beach picnics, nature walks, biking etc.)
Private, restricted access with 24/7 discreetly observed security protocols in place.
The Government of Antigua and Barbuda has lifted all Covid-19 restrictions for arriving passengers entering the country by air, yacht and ferry services.
Guests arriving to Antigua and Barbuda by cruise ships are subject to the protocols enforced for the cruise lines until such time as the cruise lines themselves, alter their protocols.
The above requirements also apply to all guests arriving to Jumby Bay Island who have had a pre-stay at an on- island location, or on a private yacht.
The wearing of face masks in any crowded public spaces is encouraged throughout Antigua and Barbuda and social/ physical distancing protocols should be adhered to.
Temperature checks at the airport on arrival by the Antigua airport and health authorities.
"Meet & Greet" Service
Fast track through the airport by dedicated representative wearing PPE.
Pre-arrival online registration with the Ministry of Health, Wellness and the Environment mandatory for persons travelling to Antigua and Barbuda.
Jumby Bay Island facilitates seamless COVID-19 testing for our departing guests.
COVID-19 RT-PCR testing:
• Guests who need this test are asked to register and pay online here via the Mount Saint John's Medical Center (MSJMC). This must be done at least five (5) business days prior to departure from Antigua, in order to secure an appointment.
• Once the appointment is confirmed by the MSJMC, testing will be conducted on Jumby
• In order to facilitate on-property testing there is a swabbing fee which will be
applied to the final guest bill.
o $55 per person for swabs taken Monday through Friday at 4pm
o $80 for swabs taken Friday after 4pm through Sunday and local public holidays
• Results are emailed directly to guests from the MSJMC. COVID-19 Antigen (rapid)
• Guests who need this test are asked to contact the Resort Concierge at least two (2)
business days prior to their departure from Antigua.
• COVID-19 Antigen (rapid) testing is conducted on Jumby Bay Island daily.
• There is a fee $170 per person, which will be applied to the final guest bill.
• In order to confirm a testing appointment, we require a copy of guests’ passport bio
pages and return travel itineraries.
• Results are available within 45 minutes and are emailed to guests by the Concierge
Temperature checks before the start of each shift.
Sanitation of uniforms and footwear before the start of each shift and mandatory use of masks and PPE.
Comprehensive training on new health and safety protocols, on proper wearing of personal protective equipment (PPE – masks, face shields, gloves) and reinforced training on the importance of handwashing, cleaning, and physical distancing guidelines.
Use of Jumby Bay App to display menus (F&B, Activities, Spa etc.) for guests to view on personal mobile devices.
Keyless access to accommodations with revised registration and check out protocols.
Etiquette & Emergency Response Protocols
Handshaking replaced by a nod and a smile.
Physical distancing with mitigation protocols as found necessary (i.e. signage indicators, limiting occupancy in restaurants, boutique, spa, pool decks, gym etc.)
Medical personnel available on site 24/7 (Nurse and/or First Responders). Fast track access to private medical clinics on the Island.
Enhanced Hygiene and Sanitation
Property inspected and certified by Antigua and Barbuda Ministry of Health and Ministry of Tourism as safe to operate, with all required protocols in place.
Increased cleaning, sanitation, and personal hygiene protocols, starting with luggage handling, private car and ferry transfer to the island, continuing throughout the entire resort and the island experience. Hand sanitizers available throughout all areas.
Use of cleaning products containing disinfectant and high temperature steamers and ozone machines to sanitize. High priority on air quality and our A/C systems to enhance their effectiveness, cleanliness, and sanitation.
Service and Offer Enhancement
In room sanitizing kits for guest use.
F&B a la carte offering for all meal periods.
Private and personalized kids activities.
Private tennis lessons and water sports activities.
With these safety measures in place, and upholding our values of excellence and refined hospitality, we look forward to welcoming you back to Jumby Bay Island.