Frequently Asked Questions (FAQs)

We hope you may find an answer to your question about the Palácio Tangará. If not, please email  [email protected]ollection.com or call +55 11 4904 4040  where one of our team will be glad to assist.

How old is Palacio Tangara?

Palácio Tangará has officially opened its doors in June of 2017.

Does Palacio Tangara do weddings?

Palácio Tangará has several ballrooms options for all types of wedding.
For more information, you may visit our Wedding page,or contact us at 11 4904-4040 or [email protected]

How many bedrooms are does Palacio Tangara have?

The hotel has 141 spacious guestrooms - including 59 suites - all with beautiful views overlooking the park. 

Discover our Rooms & Suites.

Does Palacio Tangara serve food?

Palácio Tangará has several options for dining, such as Pateo do Palácio restaurant located at the hotel main terrace, Burle Bar, Pool Bar and the signature restaurant Tangará Jean-Georges.

Discover more about our restaurants.

What are the opening times of the Fitness Centre?

The gym is open 24 hours evert day and features modern equipment from Technogym - Exclusive for guests.

What are the opening times of the Spa?

The Flora Spa is open from Tuesday to Saturday from 10am to 9pm and on Sundays from 10am to 6pm.

For more information and appointments, visit our Spa website or contact us at 11 4904-4099 or [email protected]

Is Palacio Tangara all inclusive?

The Tangará Palace is not all inclusive. You can learn more about our packages here.

Are children allowed at Palacio Tangara?

All ages are welcome at Palácio Tangará. Children under 18 must be accompanied by an adult.

Are there airport transfers at Palacio Tangara?

Transfers and other shuttle services are available at Palácio Tangará. For more information, please contact our concierge at 11 4904-4040 or [email protected]

What are the check-in and check-out times?

Check-in time at Palácio Tangará is 3 PM and check-out time is 12 PM. Early check-ins and late check-outs may be accommodated and are subject to charge.

Is Palacio Tangara dog friendly?

Yes, Palácio Tangará hosts one dog up to 20 kilos (44 pounds), per bedroom.

Does Palacio Tangara have a pool?

Palácio Tangará has an outdoor pool and a heated indoor pool.

Is there a Michelin starred restaurant at Palacio Tangara?

The Tangará Jean-Georges restaurant, located at Palácio Tangará, has been awarded 1 Michelin star for 2 consecutive years.

Discover more on the restaurants

Is there a concierge service?

Yes, Tangará Palace has concierge service. To contact us, please call 11 4904-4040 or [email protected]