Covid-19

Your safe stay with us

L'Apogée Courchevel is closely monitoring the Covid-19 epidemic and our foremost priority is the health and comfort of our guests and team members.

In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the French Government, to ensure your stay with us is safe and secure:

Safety measures

Transport

Private transport

Provided by chauffeurs in a vehicle secured with a plexiglass safety partition. Vehicles are disinfected with virucide after each use.

Guests and hoteliers safety

Health

All guests receive a non-invasive temperature check utilizing thermal forehead thermometers on arrival. Hoteliers to have their temperature taken before their arrival on site.

Protection

Plexiglass safety partition at reception and concierge desks.

Arrival & departure

Possibility of doing a pre-check-in with formailities sent digitally.

Hygiene

Sanitation kit containing individual-sized hydroalcoholic gel and disinfectant wipes in rooms.

Masks

Masks available in guests room. Mandatory masking in public areas (corridors, sanitary facilities, etc.)

Hydroalcoholic gel

Hydroalcoholic gel distributors throughout hotel.

Social distancing

Traffic flow guidance throughout hotel to respect social distancing (lobby and restaurants).

Cleaning and hygiene

Hygiene

Employee use of preventive equipment (hydroalcoholic gel, masks, and gloves when necessary). Rooms disinfected daily by our hoteliers using dry steam which has cleaning, degreasing and disinfecting properties.

Education

Obligatory training for all employees in updated sanitation protocols.

Cleaning

Strict sanitation protocols for cleaning and disinfection, adhering to the guidelines of the French Government and the WHO.

Laundry

Strict sanitation protocols for laundry management.

Restaurants

Gastronomy

Buffet-style breakfast with service provided by our hoteliers and plexiglass partition.

Room service

Updated room service offering.

Partners

Food producers and artisans required to respect strict sanitation protocols.

Children

Hygiene

Sanitation protocols adapted to children.

Games

Kids Club activities adapted for social distancing by a professional team trained in the updated procedures. All games will be disinfected after use by the kids club team.

Spa L'Apogée by La Prairie

Fitness

Respecting social distancing and all equipment regularly disinfected.

Information

For your safety, the use of the sauna and the Banya cabin will remain possible by reservation. Hammam will remain closed.

With these safety measures in place, and upholding our values of excellence and refined hospitality, we look forward to welcoming you back to L'Apogée Courchevel for a pleasurable stay.

Duarte Bon de Sousa