Covid-19

Dear Guests, Clients and Partners.

Following the Government's announcement to update the São Paulo Plan to confront Covid-19, on 07/05, we inform that, from May 8, the Palácio Tangará will have its opening hours changed. Check the times below, allowed by the Government:

Breakfast
Served in the Palace Pateo, from Monday to Friday, from 7 am to 10:30 am and on weekends, from 7 am to 11 am.

Pateo do Palacio Restaurant
Open daily from 11am to 9pm.

Tangará Jean-Georges Restaurant
Open for dinner, Thursday to Saturday, from 6pm to 9pm

Pool Bar
Open daily for service from 11am to 6pm, exclusively for Guests, SOU Members and daily passes.

Sunday Brunch
Served at Pateo do Palácio on Sundays, from 1 pm to 4 pm, for guests and non-guests.

Live musical attractions at Pateo do Palácio
Thursdays to Saturdays, from 6:30 pm to 9:30 pm, for Guests and Non-Guests.

Sundays from 1 pm to 4 pm, for guests and non-guests.

Indoor and Outdoor Swimming Pool
Daily, from 8 am to 8 pm.

Pool Barbecue + DJ
Served in the Pool bar, on Saturdays, from 1 pm to 4 pm, exclusively for Guests and SOU members.

Traditional High Tea
Mondays to Saturdays at Pateo do Palácio, from 3 pm to 6 pm.

Sunday Brunch
Sundays, from 1 pm to 4 pm.

Pool Day Pass
Monday to Thursday, from 10 am to 6 pm, subject to availability.

R$ 500.00 per adult. R$ 100 consumables at the Pool Bar.

Children up to 12 years old - R$ 250.00; R$ 50.00 consumable in the Pool Bar.

Access is restricted to the outdoor pool. A bracelet for identification will be delivered to the reception.

Flora Spa
Tuesday to Sunday, from 10am to 9pm. Sundays from 10am to 6pm.

Gym
Daily, from 6am to 9pm. Use limited to 5 people simultaneously, with prior appointment.

L´Officiel Beauty Salon
Tuesday to Saturday, from 11am to 7pm

Reinforcing our commitment to the health and well-being of Guests, Clients and Employees, we continue to strictly follow the guidelines of the health authorities regarding public restrictions, social distance and opening hours.
The hygiene and sanitation protocols defined by Hospital Israelita Albert Einstein remain in force since the reopening of Palácio Tangará on September 17, 2020.
We hope to see you soon at your Urban Oasis!

Safety Measures

Guest and Hotelier Safety

Health

All Guests receive a non-invasive temperature check upon arrival. Hoteliers to have their temperature taken before their arrival on site.

Access

Virtual keys available.

Hydroalcoholic gel

Hydroalcoholic gel distributors throughout Hotel.

Social distancing

Employee movement rules in place and traffic flow guidance throughout Hotel to respect social distancing.

Cleaning and Sanitation

Hygiene

Employee use of preventive equipment (hydroalcoholic gel, masks, and gloves when necessary).

Education

Obligatory training for all employees in updated sanitation protocols.

Cleaning

Strict sanitation protocols for cleaning and disinfection, adhering to the guidelines of the National Health Agency and the Albert Einstein Hospital

Restaurants

Gastronomy

Breakfast and lunch buffets replaced by à la carte menus.

In Room Dining

Updated room service offering

Children

Hygiene

Sanitation protocols adapted to children.

Games

Kids Club toys availiable at the Front Desk.