Your safe stay with us
In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the French Government, to ensure your stay with us is safe and secure:
Provided by chauffeurs in a vehicle secured with a plexiglass safety partition. Vehicles are disinfected with virucide after each use.
Guests and hoteliers safety
All guests receive a non-invasive temperature check utilizing thermal forehead thermometers on arrival. Hoteliers to have their temperature taken before their arrival on site.
Plexiglass safety partition at reception and concierge desks.
Arrival & departure
Possibility of doing a pre-check-in with formailities sent digitally.
Sanitation kit containing individual-sized hydroalcoholic gel and disinfectant wipes in rooms.
Masks available in guests room. Mandatory masking in public areas (corridors, sanitary facilities, etc.)
Hydroalcoholic gel distributors throughout hotel.
Traffic flow guidance throughout hotel to respect social distancing (lobby and restaurants).
Cleaning and hygiene
Employee use of preventive equipment (hydroalcoholic gel, masks, and gloves when necessary). Rooms disinfected daily by our hoteliers using dry steam which has cleaning, degreasing and disinfecting properties.
Obligatory training for all employees in updated sanitation protocols.
Strict sanitation protocols for cleaning and disinfection, adhering to the guidelines of the French Government and the WHO.
Strict sanitation protocols for laundry management.
Buffet-style breakfast with service provided by our hoteliers and plexiglass partition.
Updated room service offering.
Food producers and artisans required to respect strict sanitation protocols.
Sanitation protocols adapted to children.
Kids Club activities adapted for social distancing by a professional team trained in the updated procedures. All games will be disinfected after use by the kids club team.
Spa L'Apogée by La Prairie
Respecting social distancing and all equipment regularly disinfected.
For your safety, the use of the sauna and the Banya cabin will remain possible by reservation. Hammam will remain closed.
With these safety measures in place, and upholding our values of excellence and refined hospitality, we look forward to welcoming you back to L'Apogée Courchevel for a pleasurable stay.
Duarte Bon de Sousa