Covid-19

Your safe stay with us

Hotel du Cap-Eden-Roc is closely monitoring the Covid-19 epidemic and our foremost priority is the health and comfort of our guests and team members.

In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the French Government, to ensure your stay with us is safe and secure:

Safety measures

  • Transport

    Measures

    “Meet & Greet” Service
    Personalised greeting by an agent wearing a mask (simplified and accelerated passage through the Nice Côte d’Azur airport, respecting social distancing).
    Private transport
    Provided by chauffeur in a vehicle secured with a plexiglass safety partition. Vehicles are disinfected with virucide after each use.
  • Guest and hotelier safety

    Measures

    Health
    All guests receive a non-invasive temperature check utilizing thermal forehead thermometers on arrival. Hoteliers to have their temperature taken before their arrival on site.
    Protection
    Plexiglass safety partition at reception and concierge desks.
    Arrival & departure
    Virtual check-in and check-out available.
    Hygiene
    Sanitation kit containing individual- sized hydroalcoholic gel and disinfectant wipes in rooms.
    Masks
    Masks available in guests room. Mandatory masking in public areas (corridors, sanitary facilities, etc.)
    Hydroalcoholic gel
    Hydroalcoholic gel distributors throughout hotel.
    Social distancing
    Employee movement rules in place and traffic flow guidance throughout hotel to respect social distancing.
  • Cleaning and hygiene

    Measures

    Hygiene
    Employee use of preventive equipment (hydroalcoholic gel, masks, and gloves when necessary).
    Education
    Obligatory training for all employees in updated sanitation protocols.
    Cleaning
    Strict sanitation protocols for cleaning and disinfection, adhering to the guidelines of the French Government and the WHO.
    Laundry
    Strict sanitation protocols for laundry management (cleaned within the hotel by our trained teams).
  • Restaurants

    Measures

    Gastronomy
    Breakfast and lunch buffets replaced by à la carte menus.
    Room service
    Updated room service offering.
    Partners
    Food producers and artisans required to respect strict sanitation protocols.
  • Children

    Measures

    Hygiene
    Sanitation protocols adapted to children.
    Games
    Kids Club activities adapted for social distancing by a professional team trained in the updated procedures.
  • Spa Eden-Roc by La Prairie

    Measures

    Spa
    Spa treatments and private coaching available on the outdoor terraces of our beach front cabanas, and under the shade of our romantic outdoor gazebo, in room and Villa. Our professionally trained therapists will deliver treatments following the strict standard sanitary & hygiene AFNOR protocols (French Certification company) using single-used sanitized equipment, plexiglas spa shield, hydro gel, masks and gloves.
    Fitness
    Respecting social distancing and all equipment regularly disinfected.
    Information
    For your safety , wet area steam, experience shower and sauna will be closed.
  • Eden-Being Boutique

    Measures

    Beauty
    Beauty and Hair Spa treatments available at the boutique following the strict standard sanitary hygiene AFNOR protocols.
    Boutique
    Safe shopping by respecting social distancing, using hydroalcoholic gel, masking, customer regulation inside the shop and sanitation protocols before/after the fitting of clothes.

With these safety measures in place, and upholding our values of excellence and refined hospitality, we look forward to welcoming you back to Hotel du Cap-Eden-Roc for a pleasurable stay.

Philippe Perd