Your safe stay with us
Eden Rock - St Barths is closely monitoring the Covid-19 epidemic and our foremost priority is the health and comfort of our guests and team members.
In addition to implementing new hygiene and safety measures, we have developed specific protocols for the following procedures, strictly adhering to the public health guidelines of the French Government, to ensure your stay with us is safe and secure.
A governement safety protocol is in place for all arrivals at Port or Airport to take and pass a mandatory health test prior to admittance.
- PCR test upon arrival, please ask for the local entry protocol
- Meet & greet
- Eden Rock meet and greet at the airport by your dedicated concierge or butler wearing a mask ....and a big smile just behind it.
- Sanitation of your luggage by our ER team members prior to entering the villa.
- Car rental
- Your rental car will be delivered directly to your accomodation. All cars having been disinfected prior delivery.
Guest and hotelier safety
- All ERock Staff have received regular and comprehensive training on health and safety protocols including the correct wearing of personal protective equipment (mainly masks) and amplified training and insistence on the importance of hand washing and social distancing guidelines.
- Handshaking and “French Kissing” (sadly) is now replaced by a nod and a most wonderfully sunny smile.
- Medical assistance
- Anyone at any stage having symptoms or reporting unwell will be helped immediately and will be assisted and cared for by qualified medical personnel available on site ER and ERVR 24/7.
Cleaning and hygiene
- Sanitizing kits
- Complimentary sanitizing kits provided on arrival including hydroalcoholic gel and disposable masks.
- Enhanced sanitation and cleaning protocol.
- Sterile protective measures in place within the villa when laundering Guests’ linen or personal clothes (also available on request at Eden Rocks’ laundry in St Jean ).
- Strict sanitation protocols for laundry management (cleaned within the hotel by our trained teams).
- Hand sanitizers
- Hydroalcoholic hand sanitizers distributors throughout hotel.
- Physical distancing and controlled access to the gym.
- Mobile App
- Use of the Eden Rock App “InsidER” available on personal mobile devices or disinfected Ipads. This to read news and daily menus’ plus other helpful info.
Private Jet Experience
Live the high life from anywhere in the U.S.
Discover a new one-stop-shop private travel experience with Tradewind Aviation, a premium operator of private charter flights throughout the U.S. and Caribbean. Offering a safe, secure and stress-free journey from anywhere in the U.S. via San Juan, to reach St Barths’ sandy white beaches and turquoise blue waters.book your flight
Reaching new heights in luxury travel
It’s open skies for global travel. Oetker Collection has joined hands with Sparfell Aviation Group to offer private chartered flights for parties of any size, from any airport in the world, to any of our iconic destinations.discover more
Luxury and health go hand-in-hand at Eden Rock – St Barths and we shall ensure the wellbeing of our guests with additional healthy doses of the friendliest, finest service available under the sun.